Privacy Policy
Who we are:
The Dr Bob Khanna Training Institute T/A Dr Bob Courses Ltd is an educational platform and Course provider for medical professionals.
- Our Training Institute where we hold our training courses is 115 Queens Road, Reading, Berkshire, RG1 4DA.
- Our office site is 3 warren row, North Ascot, Berkshire, SL5 8HN
If you would like to contact us about any of the information contained within this privacy notice you can contact our Business Development Manager by email at info@drbobkhanna.com or telephone us on 01344 202 418
What information we collect about you:
We collect information about you when you enquire about our services or book onto one of our courses. We will retain the contact details that you provide to us and maintain records of the courses that you attend, the payments that you have made and any course literature that you have completed during the course once attended.
We also collect information about you when you voluntarily complete customer surveys, participate in events or provide feedback to us.
How we will use the information we have about you:
We will use information about you to be able to schedule your attendance onto one of our courses. The information that we obtained from you is placed onto our secure database. The database is updated regularly and we are required to retain records of all course that our delegates attend, where practically possible for a minimum of 10 years.
We will not disclose your personal data, including records of your course attendance, unless required to do so by law, or with your explicit consent. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes.
We may share your information with selected third parties including; business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; analytics and search engine providers that assist us in the improvement and optimisation of our site; credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We will use your information to provide you with details about other services or products that we offer that we think will be relevant to your ongoing education or may be of interest to you.
Marketing:
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please contact us on info@drbobkhanna.com so that we can update your records.
Our Website, Cookies and how we use them:
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
How we use cookies
We may use cookies to:
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
- Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how to manage them, visit www.AboutCookies.org
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside of the www.drbobkhanna.com domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.
Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself – (is it padlocked or using https:// or green bar transfer protocols?).
Access to your information:
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information please contact us by email: info@drbobkhanna.com or write to us at the following address; Dr Bob Courses Ltd, 115 Queens Road, Reading, Berkshire, RG1 4DA.
If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.
If you have concerns about the way in which we have handled your data, or are not satisfied with our response to any complaint you may have made, you can complain directly to the Information Commissioner Office
Where we store your personal information:
All information you provide to us is stored on our secure servers. When and if you consent to us sharing your records with any third parties, this is done through an encrypted file sharing service.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Changes to our Privacy Policy:
We regularly review our privacy notice and will update this page when necessary. This privacy policy was last updated on the 23rd May 2018.
